4VS implementation for Suntago
Implementing a deposit return system in a facility visited daily by thousands of guests requires much more than a standard installation of machines. Especially when the devices are expected to operate in an environment with extremely high humidity, intensive usage, and in a space where both functionality and user convenience are essential.
Currently, two 4VS machines operate at Suntago — the largest indoor water park in Europe: the RVM90 and the RVM125. The devices were installed near cash desks and food service zones, where the highest number of returned containers naturally occurs.
Several months of adapting the machines to the environment
The project carried out for Suntago required an individual approach from the very beginning. The process of adapting the machines to the demanding conditions inside the park lasted several months.
4VS was the only manufacturer willing to undertake this type of implementation in such a challenging environment. The greatest challenge was the extremely high humidity, which required proper preparation of the machines for stable day-to-day operation.
Each stage of the project included:
- needs analysis
- functional testing
- optimization of the user handling process
- adjustment of machine performance to real operating conditions
As a result, the machines operate reliably even under very intensive usage and high air humidity.
Machines adapted to the Suntago environment
The RVM90 and RVM125 machines were wrapped based on a design prepared by Suntago. Thanks to this, the devices naturally blend into the park environment and remain fully consistent with the visual identity of the facility.
The machines were placed near cash desks as well as food and pool zones — areas where guests most frequently consume beverages and return packaging.
In large and modern facilities such as Suntago, proper visual integration of the machines is important both for aesthetics and user comfort.
Proprietary 4VS solution — wristband integration
One of the most important elements of the entire implementation was the integration of the machines with the wristband system used throughout the park.
Thanks to a proprietary 4VS solution, the deposit value can be stored directly on the wristbands, allowing guests to conveniently use the deposit return system without additional inconvenience.
Users do not need to keep printed return receipts. The deposit can be settled at the exit or used for other services available within the park — for example purchases in food service areas.
Hygiene and user comfort
Due to the nature of the location, maintaining proper hygiene conditions inside the machines was also an important aspect of the implementation.
The machines were equipped with an ozonator, which helps maintain hygiene inside the device and reduces the formation of unpleasant odors outside the machine. This solution was implemented as an additional option adapted specifically for operation in the demanding environment of a water park.
Hundreds of containers returned every day
Every day, the machines collect hundreds of containers, and the system itself was quickly accepted by park visitors, who easily learned how to use the devices thanks to the simple and intuitive return process.
Continuous support and machine monitoring
Implementation of a deposit return system does not end with the installation itself. 4VS also provides servicing and machine monitoring. Suntago can rely on the support of 4VS specialists as well as remote monitoring of the machines operating within the park.
FAQ — Frequently Asked Questions
Why was the Suntago implementation so demanding?
The biggest challenge was the extremely high humidity combined with intensive usage by several thousand guests every day.
How does the deposit settlement system work at Suntago?
The deposit value is stored on users’ wristbands, so guests do not need to keep printed return confirmations.
Were the machines visually adapted to the park?
Yes. The machines were wrapped according to a design prepared by Suntago, allowing them to fit naturally into the facility’s environment.
Why was an ozonator used?
The ozonator helps maintain hygiene inside the machines and reduces unpleasant odors, which is particularly important in a high-humidity environment.
Implementations adapted to real operating conditions
The Suntago project demonstrates that effective implementation of a deposit return system requires an individual approach, proper technological preparation, and adaptation of machines to real operating conditions.
4VS designs and implements solutions adapted to various types of locations — from stores and shopping malls to facilities with extremely high traffic intensity. Polish manufacturing, a nationwide service network, and the possibility of individual machine configuration allow the company to create solutions tailored to real user needs.
